Frequent Question

Do you have any question

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Flooss provides instant loan approval and the money gets disbursed direct into your bank account within 1 working day.

There is no paperwork to fill out, no hidden costs, and everything is completely transparent.

Flooss is a leading fintech platform in the Kingdom of Bahrain providing quick, seamless and affordable loans.

* Convenient and Easy
* Loan approved in 6 minutes
* Safe & Trusted

On the app store & google play store

*Prepaid cards
*Bill Payments
*Gift Vouchers

Enter simple contact information
Complete your KYC
Enjoy Flooss services

KYC is a legal requirement by the Central Bank of Bahrain for financial institutions and financial services companies to establish a customer's identity and identify risk factors.

Bill payments, Telecom and Top Up services as well as Gift Vouchers

Yes. You can register and start using Flooss App. (KYC) verification process can be completed at a later time, but you can only apply for a loan in Bahrain once you have completed the proccess.

Yes. You can easily change your profile PIN on your Flooss App

You can send money to anyone who has a Flooss card

You will have full access after completing the verification process again.

You can view the list of your trusted devices and decide which to keep or remove.

Contact us if you need support with this.

Yes. If you have changed your phone number linked with Flooss App, you can Whatsapp us on +973 17799980 to update it for you with re-verification

You have to be at least 18 years old to be able to register to Flooss App

You can call us on 80008778 or contact us on Whatsapp at 17799980

3 Failed payments and your account will be escalated

You get six chances to enter your PIN correctly. After that, your account will be locked.

Yes. You can access card transaction history by clicking payment history from the dashboard

Yes, You can. You will be asked to verify your account in the first login from a new device

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Flooss Wallet is a mobile wallet that can be used to pay your bills & send money to your friends and family in the easiest way possible.

You do not require to have a bank account to register on Flooss App

In a matter of minutes after you successfully complete the (KYC) verification process.

You can take advantage of the Flooss wallet for all in-app payments such as bill payments and voucher purchasing.

Click on Activate wallet and complete the (KYC) verification process. Your wallet will be automatically activated.

Benefitpay/Debit Card/ Flooss Wallet

Flooss wallet can be used to pay your bills in-app and the money can also be used to be remitted across to other Flooss wallet holders.

You can top up your Flooss Wallet using your debit card, and Benefitpay App. You can also receive money from anyone who has a Flooss wallet.

You can only use the money in app to pay your bills or send it to other peers.

The limit is 1000 BD as regulated by the Central Bank of Bahrain

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You can pay telecom bills and EWA bills. You can also top up your prepaid mobile phone line directly from Batelco, Zain & STC, you can buy prepaid vouchers, and buy gift cards (Apple, GooglePlay, Playstation & more).

You can save upto 20 bills and customize their names and pay them all at once to save time or select from them and pay individually.

Yes, you can add them to your cart and pay them all at once

Yes, select Bill Inquiry to see your outstanding bill

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Apply for a loan in bahrain and get approved fast!
Simply register in the FLOOSS app and complete the KYC, press on Apply for Loan, then
choose the amount you want and how long for.

The application should only take you about 1 minute.
 The process is paperless and you’ll receive a decision quickly!

You must be :
- A Resident of Bahrain
- Over 21 years old and below 64 years old
- Employed

Minimum 1 month
Maximum 6 months

It's based on your credit score and you, so amounts vary. Apply in the app to find out more.

Through Benefit or Flooss Wallet

No, but when you have finished repayments you can apply again

It only takes about 3-5 minutes to apply. Once your application has been approved, we move fast to get you your cash by the next working day.

You will be able to choose to either disburse the money to your Flooss card or to an IBAN

CPR and Bank statements and active Residency permit for non-Bahraini,

Interest rate depends on your credit score rates are from 14% to 24%

One loan at a time, once your loan is done and you payments are finished you will be able to appy for another loan straight away, as long as you’ve repaid your last loan in full and continue to meet our lending criteria.

If you qualify, we give you a loan offer fast!

You can directly apply for a loan once your loan period has ended and your payments are done.

Late Payment Fee will be charged by the End of Business on the specified Due Date

Yes, early full repayment is allowed, you can repay several installments.

You can pay using flooss wallet or debit card and benefit

There are no application fees

You will have 48 hours to either accept or reject the loan offer, once you accept you can't cancel the loan

You can contact us on 80008778, please note there are strict criteria on information we are allowed to share as mandated by the Central Bank of Bahrain

We recommend that you do not delay your payments, due to charges that will be held against you depending on your loan amount

You can access your loan details from the dashboard in Flooss application.

Yes, our system are built to provide you support when you need it. Only certain few exceptional cases may need manual verification.

Please keep in mind the money if approved will be sent the next working day.

Not at the moment, but coming soon.

A credit score will be set for you depending on your eligibility.

Your loan is linked to your profile, the loan will continue. You can log in to your profile using any device or by installing it again

You can call customer support 80008778

Bahrain national ID CPR only

Yes, we carry out a credit check as part of our assessment of your application.
To give yourself the best chance of acceptance, make sure you give us as much information as possible (and check that it's accurate) during your application.

We are required by law to make an assessment that a loan contract is suitable for you as mandated by the Central Bank of Bahrain

We are PCI Compliance - The Payment Card Industry Data Security Standard is an information security standard used to handle credit cards from major card brands.

All fees are mentioned in the app, no extra fees are charged

Yes, built by our experienced Fintech team who have had major successes; we leveraged our knowledge to provide a new financial support to those who need it most.

Anything you life needs, we are your supporters in life; but borrow money responbily as you need to repay it.

Yes it does, but as with locals there is a credit rating process, apply in the app to get more information.

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A sum of money that is expected to be paid back with interest.

The ability of a customer to obtain goods or services before payment, based on the trust that payment will be made in the future.

Know Your Customer guidelines in financial services require that professionals make an effort to verify the identity, suitability, and risks involved with maintaining a business relationship.

having an official licence.

computer programs and other technology used to support or enable banking and financial services.

Central Bank of Bahrain